REFUND & RETURN POLICY

ANAIRA MART

At ANAIRA MART, customer satisfaction is our priority. We want you to enjoy a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility

You may request a return within [30 DAYS] of receiving your order, provided that:

• The product is unused and in its original condition.

• The product is returned in its original packaging.

• All accessories, labels, and included items are intact.

• You provide your order confirmation or proof of purchase.

2. Non-Returnable Items

Certain products may not be eligible for return, including:

• Personal care and hygiene products that have been opened or used.

• Beauty products with broken seals.

• Items marked as final sale.

• Gift cards.

• Products damaged due to misuse or improper handling.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please include:

• Your order number.

• Clear photographs or videos of the issue.

• A brief description of the problem.

We will review your request and provide an appropriate solution.

4. Refund Process

Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be issued to your original payment method whenever possible.

Please allow additional processing time depending on your bank or payment provider.

5. Exchanges

If you receive a defective or incorrect product, contact our support team to discuss an exchange or replacement.

Exchanges are subject to product availability.

6. Order Cancellation

If you wish to cancel an order, contact us as soon as possible.

Orders that have already been processed or shipped may not be eligible for cancellation.

7. Return Shipping Costs

Customers may be responsible for return shipping costs unless the product is defective, damaged, or incorrectly delivered.

8. Contact Us

For return, refund, or exchange assistance, contact us:

Email: rahulkumar286359@gmail.com

Store: ANAIRA MART

We appreciate your trust in ANAIRA MART and thank you for shopping with us.